WEBSITE TERMS OF USE

Last updated:  March 24, 2025

Please read these Website Terms of Use (“Terms“) and our Privacy Notice before using this website (the “Site”) operated by Arris Software, Inc., a Delaware corporation (“Arris”, “we”, “our”, or “us”). These Terms apply to the general information and content on the Site.  For the terms and conditions that apply to the use of our online applications, services, and tools, and any other content you order from us through the Site or otherwise, please see our Terms of Service.  By using the Site, you agree to these Terms. If you do not agree to these Terms, please do not use the Site.  Cinergy is a product of Arris.

USE OF THE SITE

The Site and all its content, including but not limited to all text, graphics, charts, audio, logos, images, data compilations, icons, code and software (“Content“), are the property of Arris or its licensees and are protected by U.S. and international copyright laws, with all rights reserved unless otherwise noted. All trademarks, service marks, trade names and other product and service names and logos displayed on the Site are the property of Arris or its licensees. If the Site includes any trademarks, service marks, trade names or logos of any third parties, such items are the proprietary marks and names of their respective owners and are protected by applicable trademark and intellectual property laws. Your use of any Content, whether owned by us or any third party, without our express written permission, is strictly prohibited except as otherwise expressly permitted in these Terms. Without limiting the foregoing, you are prohibited from using any of our copyrighted material or trademarks for any purpose, including, but not limited to, use as metatags, links or otherwise on any website, without our prior written permission.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or otherwise distribute or sell any Content, except as otherwise provided in these Terms. You may not link other websites to the Site without our prior written permission. You may not violate or attempt to violate the security of the Site. You may not decompose, decompile, reverse engineer, disassemble or otherwise deconstruct all or any portion of the Site. You may download, scan, and print copies of any accessible portion of the Site solely for your own personal use. You may not remove any copyright, trademark, or other proprietary notice or legend contained on (or printed from) the Site.

Without limiting the foregoing, you are prohibited from using any robot, spider, scraper or other automated means to access the Site for any purpose without our prior written permission. You may not take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our infrastructure, interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site, or bypass any measures that we may use to prevent or restrict access to the Site.

There are various risks you assume in relying on the Content. Content speaks only as of the date of the most recent update to this Site, and you acknowledge that the provision of access to the Site shall not under any circumstances create an implication that the Site is correct as of any subsequent date. We make reasonable efforts to provide accurate Content, but we assume no duty to update or correct any information for any reason, including new information, results or subsequent events. We may change all or any portion of the Site at any time without notice to you. We do not endorse the opinions of or warrant the accuracy of facts or other Content contributed by any third party. You agree we are not liable for any action you take or decision you make in reliance on any Content.

The use of the information in certain jurisdictions may be restricted by law. The Information on this Site is not directed at, and is not intended for, any person in any jurisdiction if it would be contrary to applicable laws or regulations in that jurisdiction for such a person to receive such information.

The Site may be temporarily unavailable, or may not function properly at any time due to required maintenance, telecommunications interruptions or other reasons.  We may modify or terminate the Site and/or terminate your access to the Site without notice at any time and for any reason.

DISCLAIMER OF WARRANTIES

THE CONTENT PUBLISHED ON THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. DUE TO VARIOUS FACTORS, INCLUDING THE INHERENT POSSIBILITY OF HUMAN AND MECHANICAL ERROR, THE ACCURACY, COMPLETENESS, TIMELINESS AND CORRECT SEQUENCING OF THE CONTENT AND THE RESULTS OBTAINED FROM THEIR USE ARE NOT GUARANTEED BY ARRIS OR ANY PERSONS CREATING OR TRANSMITTING SUCH INFORMATION. YOU AGREE THAT ARRIS IS NOT LIABLE FOR ANY ACTION YOU TAKE OR DECISION YOU MAKE IN RELIANCE ON ANY CONTENT.

WE AND/OR OUR SERVICE PROVIDERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE CONTENT OR THE SITE FOR ANY PURPOSE. THE CONTENT AND SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. WE AND/OR OUR RESPECTIVE SERVICE PROVIDERS DO NOT MAKE, AND HEREBY DISCLAIM, ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE CONTENT AND SITE, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND AVAILABILITY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. IF YOU ACCESS ANY THIRD-PARTY SITE THROUGH THE SITE OR OTHERWISE, YOU DO SO AT YOUR OWN RISK. LINKS TO OR FROM THE SITE DO NOT CONSTITUTE THIRD-PARTY ENDORSEMENT OF, SPONSORSHIP BY OR AFFILIATION WITH ARRIS OR ANY OF ITS AFFILIATES.

DISCLAIMER OF LIABILITY

YOUR USE OF THE SITE IS AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA OR ANY OTHER DAMAGE OR LOSS THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT FROM THE SITE. IN NO EVENT SHALL WE AND/OR OUR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH OR RELATING TO THE USE OF OR ACCESS TO THE CONTENT OR SITE OR WITH THE DELAY OR INABILITY TO USE THE CONTENT OR SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ARRIS OR ANY OF ITS SERVICE PROVIDERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

ARRIS AND ANY PERSON CREATING OR TRANSMITTING THE INFORMATION ON THE SITE SHALL NOT BE LIABLE FOR ANY INFECTION BY VIRUSES OF OR DAMAGE TO ANY COMPUTER THAT RESULTS FROM YOUR USE OF, ACCESS TO OR DOWNLOADING OF SUCH INFORMATION. IF YOU ARE DISSATISFIED WITH THE INFORMATION, CONTENT OR THE SITE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF AND ACCESS TO THE SITE.

INDEMNIFICATION

You will indemnify and defend Arris, and its respective principals, directors, officers, employees or agents and any of their respective affiliates (collectively, the “Indemnified Persons”) against, and hold each Indemnified Person harmless from, any and all liabilities, obligations, losses, damages, costs, expenses, claims, penalties, lawsuits, proceedings, actions, judgments, disbursements of any kind or nature whatsoever, interest, fines, settlements and reasonable attorneys’ fees and expenses that the Indemnified Persons may incur, suffer, sustain or become subject to arising out of, relating to, or due to (1) your use of the Site, or (2) your breach of these Terms.

ADDITIONAL TERMS

These Terms are governed by the laws of the State of Delaware, without regard to its choice of law provisions.  State and federal courts located in Wilmington, Delaware, will have exclusive jurisdiction over any dispute relating to these Terms, and you and Arris consent to the exclusive jurisdiction of those courts.

Our performance of these Terms is subject to existing laws and legal process, and nothing in these Terms is in derogation of our right to comply with law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Arris with respect to such use.

Customer may not assign or delegate Customer’s rights or obligations under these Terms without the prior written consent of Arris. Arris may assign or delegate its rights or obligations under these Terms in connection with a merger, reorganization, change of control, or sale of assets related to the Services. These Terms will be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

We may, at our discretion, change, modify, or remove portions of these Terms at any time without notice to you. We suggest that you check these Terms periodically for changes. Your use of the Site indicates your full acceptance of these Terms in its entirety every time you use the Site. If you use the Site after we post changes to these Terms, you accept the changed terms.

You agree that no joint venture, partnership, franchise, employment or agency relationship exists between you and us as a result of these Terms or use of the Site.

Neither you nor Arris will be deemed to have waived any of its rights under these Terms by lapse of time or by any statement or representation other than by an authorized representative in an explicit written waiver. No waiver of a breach of these Terms will constitute a waiver of any other breach of these Terms.

If any part of these Terms is determined to be invalid, illegal or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect.

By reviewing or using the Content after accessing the Site, you represent and warrant that (a) you have the authority to enter into these Terms and create a binding contractual obligation, (b) you understand and intend these Terms to be the legal equivalent of a signed, written contract equally binding, and (c) you will use the Content in a manner consistent with applicable laws and regulations in accordance with these Terms. 

These Terms and the Privacy Notice constitute the entire agreement between you and Arris with respect to the Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Arris with respect to the Site.

QUESTIONS

Questions related to these Terms may be sent to [email protected].

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